We are always happy to hear your opinions and suggestions. Your communication with us helps us improve and develop the service to meet your expectations.
Available Communication Channels
For official messages and technical support
support@socialsavepro.com
Response Speed
Our support team is committed to responding to all inquiries within a period ranging between 24 to 48 hours from the date of receiving the message.
Before Sending Your Message
For a faster answer, we strongly recommend checking the "Frequently Asked Questions" page where we have answered more than 90% of recurring user inquiries.
Reporting a Technical Glitch
If you encounter a problem downloading a specific video, please provide us with the following details so we can investigate the problem:
- The video link that failed to download
- The type of browser you use (Chrome, Safari, etc.)
- Device type (iPhone 15, PC Windows, etc.)
- A screenshot of the error if possible